User Testing vs Research

When I think of the term ivory tower, I have a very clear mental image.  A glistening white tower, rectilinear in its aspect, is poised atop a rocky outcropping, on a lonely island.  The beach, an access point to the tower, has a pier on it.  Museums are like that beach.  There are in the …

JOINT STATEMENT FROM MUSEUM BLOGGERS & COLLEAGUES ON FERGUSON

JOINT STATEMENT FROM MUSEUM BLOGGERS & COLLEAGUES ON FERGUSON The recent series of events, from Ferguson to Cleveland and New York, have created a watershed moment. Things must change. New laws and policies may help, but any movement toward greater cultural and racial understanding and communication must be supported by our country’s cultural and educational …

MCN Recap 2014: Open Authority/ Shared Access

Open-authority, shared-authority, open-access, shared-access was another theme that seeped through many of the conversations at #MCN2014. People all over are now finding/ demanding transparency of organizations and even governments. If ISIS has annual reports about their reports, then shouldn’t museums? But, in what ways can museums open up access while at the same time maintaining …

Visitor Flow through the Museum

I recently came to the revelation that while I might consider myself an Information professional, the concept of information is not something that I have considering fully. What is information? How do my clients, museum-goers, use the information that museums offer? Upon entering the museum, visitors are faced with numerous choices. Selection Evaluate the choices …

Coloring in the Lines?

Professional racial disparity exists; museums are no different.  As with many members of racial minorities, being different is not particularly uncommon for me.  But as a minority, I can’t help but weigh in on the issue of race and museums. Race and most often socio-economic challenges have a certain type of currency in museums. Museum …