Nickles, Dimes, and Tough Times : The Relationship between Visitors, Revenue, and Value

This post is a follow-up on a post last week about the Metropolitan Museum of Art instituting mandatory ticket fees.  For many years, I ran a department in a free museum. Perennially patrons would ask for a free parking sticker stamp. If I had been a visitor, I, too, might have asked for this. After …

Let them Eat Cake (Instead of Visiting the Met): The Problems with the Metropolitan Museum’s Ticket Fee

The Metropolitan Museum announced on January 4 that the ticket fee would be mandatory for non-residents. There are many issues that this change bring up for me. Who is the Museum for? This move to make the fees mandatory only makes explicit certain issues. A large percentage of the Met’s visitors are tourists, who only …

A Museum Christmas Carol

      In which a museum director learns that he is leading badly.    Marley was dead: to begin with. There is no doubt whatever about that. This was nonsense! Jonathan still had work to do. Jonathan gazed upon the stack of Change of Status Forms weighing down his desk.  They would need to …