Reframing Diversity and Inclusion
Diversity and inclusion are now common words in organizational management. Before considering the actual practices, it might be useful to consider the meaning of each of the words. Diversity: : Diversity means variations. Genetic diversity, for example, in the human population creates a huge range of hair colors. Sadly, diversity has become a coded word. …
A Museum Professional’s Oath for Better Visitor Interactions
Museums serve visitors, both on-site and off. Connecting with others is a grave responsibility, a relationship that can change people and organizations. Funders love engagement, like education and community engagement. Museums seek funding for programs that connect them to others, often raising millions for operating support. This work is essential, basically making the museums’ …
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What is Community Engagement?
Community Engagement is one of those terms that is tossed around in museums but can become encrusted with coded meaning. Often museums use the word community engagement to mean bringing in low-income people, with “community” being a coded term for underprivileged people. Sometimes community engagement might be used as the term for bringing in new …
Thinking about Value: Universal Rights of Humanity & Free Arts/ Culture
The Universal Declaration of Human Rights proclaimed in 1948 explicitly calls out the importance of arts and culture. Article 27 states “Everyone has the right freely to participate in the cultural life of the community, to enjoy the arts and to share in scientific advancement and its benefits.” This estimable document includes a number of essential …
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The Regional Arts and Culture Ecosystem
No institution is an island. Understanding your part in the greater whole of your community can help, your organization find the best way to work in the community. Large Single-Sited Institutions: ex. Museums Multi-Sited Institutions: ex. School systems, Library systems Event-Focused Organizations: ex. Reader/ Writing Events, musical festivals Small Single-Sited Organizations: ex. Arts centers Mobile/ …
Employee Engagement: Cultural Silos and Personal Ladders
Trends come and go in business. You might hear one person say in a meeting, “It’s all about stories.” And then all of a sudden every article in business journals and blogs are about stories. Breaking silos is a particularly fashionable phrase current. Silos Silos dot the countryside in much of the US. These tall …
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Addressing Inadvertent Bias in Language
Words matter. Actions matter too, don’t forget. But, words can be harbingers of actions. They are certainly bellwethers of the inner mind. Words belie deep secrets. Words are the ultimate tells. Most imperative, however, words are not static. Their meaning, their usage, their connotations fluctuate. The transmutation of meaning can feel imperceptible for people, like …
How to make museums more engaging? Develop Employee-Centered Museums First
Museums share collections and research for visitors. But, of course, they are also workplaces. People, who work at museums, create research and installations for visitors. This simple equation highlights an essential challenge for museums. Unhappy People equals Unhappy Product Unhappy people are some of the most generous folks around. They share their negativity with awful …
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Inequity in The Arts & Culture Economy Equation
The arts and culture present some serious funding challenges for society and represent some serious inequities. Production: The top of the pyramids, like the directors of museums or the owners of galleries, make much more money than those starting out. Many people cannot afford to work in the arts because of the low salaries. …
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Nickles, Dimes, and Tough Times : The Relationship between Visitors, Revenue, and Value
This post is a follow-up on a post last week about the Metropolitan Museum of Art instituting mandatory ticket fees. For many years, I ran a department in a free museum. Perennially patrons would ask for a free parking sticker stamp. If I had been a visitor, I, too, might have asked for this. After …