#MW19 Reflections: Data and Diversity and Field Death
Before I go into my notes from Museums and the Web Boston, I want to thank the home committee who was seriously on their game. Everyone around the area was so welcoming and giving with their time and ideas. They created such a wonderful vibe. In looking through my notes and reflecting on my conversations …
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#MCN2018 Recap
Most years, on my plane back from MCN, I am furiously typing up notes from sessions. This year, I was volunteer co-chair and Human-Centered Design SIG co-chair. As a result, I was ever-present but not always there when it came to sessions. However, I had a better sense of what people felt about what they …
Thinking Systematically about Content / Interpretation in #Museums
Thinking systematically about content creation requires having a facile ability to navigate between communicating the overall idea and articulating the component concepts. The ideal systematic thinker is both a big picture and detail-oriented person. While some people seem naturally able to employ systematic thinking, practice can help anyone become more capable of working systematically. …
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Recognizing Bias in Interpretation and Content
Being culturally situated is a state nothing can avoid, collection objects included. Collection objects, even natural history specimens, are mediated by creators, curators, educators, amongst others. A dinosaur bone is excavated by a person, identified by a person, and reclassified by a person. The human existence, in other words, flavors the essence of every …
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Emotions and Customer Experience
Customer/ Visitor Experience basically encompasses connection your visitor has with your organization from the signs on the street to the moments in the galleries. CX overarches both onsite and offsite; physical and digital. Experience is, therefore, a huge concept. As with all large concepts, considering constituent aspects. Touchpoints: The concrete elements that express the experience …
The Cost of Museum Work
Consider these scenarios: For the Museum: Most cities have few museums. Jobs often have low turn over. With the dearth of jobs, professionals don’t leave museum jobs lightly. The manager, confronted with an open position, sees the chance to (finally) make real change. They are looking across the field for the BEST person. The manager …
Instagram and the Evolution of Museums (Blog/ Graphic)
Museums might be said to be on the higher-end of the leisure world. They have cache. If not, imagine the situation associated with the phrase, “We are at the museum today.” Now imagine being in the situation to be able to say, “we are at an amusement park right now.” Both are perfectly enjoyable, no doubt. …
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Visual Literacy and Importance of Imagery in Interpretation (Graphics/ Data/ Blog)
Early man likely shared stories orally. These stories would eventually become text. But, images probably came before written text. While the exact purpose of these visuals remains unclear, certainly one can assume that the original audience was able to garner meaning from looking at the images. This is not surprising if you think of life. …
Are Museums Writing for Today’s Audience? Looking at the Changes in Literacy & Knowledge-Creation in Society
When our visitors walk into their museums, they will have already consumed a great deal of information and fast at a rate of, on average, 23 words per second. Over the course of a day, people read an average 105,000 words. They walk into your museum, only to use text to find the bathroom, learn about …
#MobileVideo Call To Arms
I can’t begin to tell you how many times I have wasted 15 seconds. For that matter, I think my teenage years were a study in wasting time. Think of all the time you might waste in your day? I bet you could find a few minutes that could be put to use to …