Ideas — the archive

Ideas

Years of writing on museums, UX, content strategy, equity, and self-care — the working notebook behind the work.

2019
Nov 17 U Can’t Touch That Museums Nov 9 MCN 2019 Museums Oct 6 Some Thoughts on Partnerships Art Museums Jul 13 Sol LeWitt Museums May 9 Fun is Serious Work Art Museums May 2 Really Hearing Our Visitors Education Apr 25 Technology and Decolonization Art Apr 17 #OMA2019 Recap : Boards, Front of House, and Conversation Burnout Art Apr 6 #MW19 Reflections: Data and Diversity and Field Death Bias Jan 15 Colonialism is Dead, Long Live Colonialism Ideas
2018
Dec 4 Year-End Review: Thinking about Your Use of Time Art Museums Nov 29 Working on Imposter Syndrome SelfCare Nov 26 Starting your DEAI path Bias Nov 21 5 Reasons to Self-Publish and a Free Zine Museums Nov 20 #MCN2018 Recap Art Museums Nov 9 Simple Steps to Increase Equity: Considering Gender Pronouns Bias Nov 6 Elements of Content Strategy Education Nov 4 5 Classic Journey Mapping Mistakes Ideas Nov 1 User-Experience Design/ Service Design: Planning versus Feedback Tools Education Oct 30 What are Personas and How can Museums use them? Education Oct 29 An Overview of Journey Maps Ideas Oct 25 Choosing the Right Design Tool to Solicit Feedback Education Oct 23 Adapting User Experience Design and Service Design tools to Museums Education Oct 18 Comparing User-Experience Design and Service Design Tools Education Oct 16 User-Experience, Customer Experience, Servuce Design, and Disentangling all the Types of Design Education Oct 11 Cognitive Dissonance as Part of Equality Work Bias Oct 9 Simple Steps to Increase Your Ability to Fight for Equity Bias Sep 25 Setting the Stage for Great AR/ VR Projects Art Museums Sep 18 Immersion and Museums Art Museums Aug 22 Classism and Museums Bias Aug 9 Some Solutions to the White Supremacy in Museums Art Museums Aug 7 Museums & White Supremacy Art Museums Jul 10 The Game is Up: Game Design as Part of the Interpreter’s Tool Kit Art Museums Jul 5 Content Touchpoints Art Museums Jul 3 Content Considerations by Visitor Segment Art Museums Jun 28 Onboarding and Interpretation Art Museums Jun 26 Content Journey Mapping to Hone Interpretation Planning Art Museums Jun 21 Appetite for Content by Visitor Segment Art Museums Jun 20 Hack the Bureaucracy : MuseumNext 2018 London Art Museums Jun 19 Getting the “Right” Amount of Content Art Museums Jun 14 The Sweet Spot for Interpretation & Questions for the Whole Team Art Museums Jun 12 The Sweet-Spot in Interpretive Approach & the Politics of Mounting Installations Art Museums Jun 7 Content Strategy Matrix for Developing Compelling Content (Graphic) Art Museums Jun 5 Focusing on Self-Care is Good for Business Management May 31 Thinking Systematically about Content / Interpretation in #Museums Art Museums May 29 Alpine Institute’s 2018 #TheStateofRace Symposium Ideas May 24 Visitor-Centered means Object-Centered Art May 22 Guiding Questions to Think about Bias in Museums (by functional area) Art Museums May 17 Recognizing Bias in Interpretation and Content Art Museums May 15 #AAM2018 Recap: Language, Collaboration, and Action Art Museums May 4 6 Tips for Making the Most of a Conference #AAM2018 Education May 3 Emotions and Customer Experience Art Museums May 1 Museum Customer Experience Art Museums Apr 26 We made a book! Change at Work Museums Apr 24 Museums and the Web 18 Review OR Reality can be hard even when its not Virtual Art Museums Apr 17 The Cost of Museum Work Art Museums Apr 12 Making Change that Matters: Moving Beyond “Diversity” Projects Towards Systemic Change Bias Apr 10 Reframing Diversity and Inclusion Bias Apr 5 A Museum Professional’s Oath for Better Visitor Interactions Art Museums Mar 22 How do you do Community Engagement Art Museums Mar 16 (Online Course) Self-Care For Mission-Driven Professionals Bias Mar 15 What is Community Engagement? Art Museums Mar 13 Thinking about Value: Universal Rights of Humanity & Free Arts/ Culture Art Mar 8 Looking into the Well-Reported Statistic about Museums, Starbucks & McDonalds (Data) Art Museums Mar 6 Fostering Empathy by Acknowledging Credit Bias Mar 1 Connecting Experience and Research Art Feb 27 Interpretation : Focus on Tactile and Kinesthetics Art Feb 21 The Regional Arts and Culture Ecosystem Art Museums Feb 20 What Museums Can Learn from the Black Panther Art Feb 15 Vistor-Centered Interpretation Art Museums Feb 13 Employee Engagement: Cultural Silos and Personal Ladders Art Museums Feb 8 The Future of the Art Museum: The Alternative Possibilities Art Feb 6 Addressing Inadvertent Bias in Language Art Museums Feb 1 The Strengths of Museums: What We Can Learn From Each Other Art Museums Jan 30 How to make museums more engaging? Develop Employee-Centered Museums First Art Museums Jan 25 What can museums learn from each other? Art Museums Jan 22 Weekly Work Tips: Growing Productivity Museums Jan 18 Keeping it Together: Workplace Organization Museums Jan 16 Work Better: Foster your Curiosity Ideas Jan 11 Inequity in The Arts & Culture Economy Equation Art Jan 9 Nickles, Dimes, and Tough Times : The Relationship between Visitors, Revenue, and Value Art Museums Jan 4 Let them Eat Cake (Instead of Visiting the Met): The Problems with the Metropolitan Museum’s Ticket Fee Museums
2017
Dec 22 A Museum Christmas Carol Art Museums Dec 21 A Museum Christmas Carol (Part 1) Ideas Dec 19 Are Museums Neutral? Or are they Neutered? Art Museums Dec 14 2017 in Museums : Year End Quiz Museums Dec 12 Museum Education 2018 Trend Forecast Art Museums Dec 7 Take Stock Museums Dec 5 5 Ways that UX Designers Practice can Improve Museum Work Art Museums Nov 30 How Best to Use Visuals Art Museums Nov 29 What Net Neutrality Means for Cultural Organizations Museums Nov 28 Instagram and the Evolution of Museums (Blog/ Graphic) Art Museums Nov 22 The Interpretation Ecosystem Art Museums Nov 20 When Content is Global : Digital Interpretation Art Museums Nov 16 Museums are not Neutral — Nothing is #MuseumsarenotNeutral Art Museums Nov 14 Visual Literacy and Importance of Imagery in Interpretation (Graphics/ Data/ Blog) Art Museums Nov 8 Engaging Interpretation (Blog/ Graphic) Art Museums Nov 6 Self-Care for Museum Workers (Book) Ideas Nov 2 Interpretation, Content, and the Use of Text in Museums Art Museums Oct 31 Labels in the World of Information Overload (Blog / Graphics ) Art Museums Oct 26 The Inclusive Museum : The Ideal State of Being for a Museum Art Museums Oct 24 Are Museums Writing for Today’s Audience? Looking at the Changes in Literacy & Knowledge-Creation in Society Art Museums Oct 17 Museums have a Problem with Fun (Data) Art Museums Oct 15 Bill of Rights for Museum Visitors Art Museums Oct 12 Inclusive Interpretation Tips #museums Art Museums Oct 10 Trust the Revolution Ideas Oct 3 The Role of Relevancy and Museum (Data) Art Museums Sep 28 Team Dynamics in the Nonprofit Workplace / The Pride and Prejudice Guide to the Non-Profit Workplace Management Sep 15 Making Equity Happen — One Man at a Time Ideas Sep 7 What if I’m Burned Out? Counteracting Workplace Burnout Ideas Sep 6 Beyond Defensiveness Bias Sep 5 What Flow and Transcendent Design Mean for Museums #CX #UX / On Yayoi Kusuma Art Aug 31 Inclusion-Centered Leadership Bias Aug 30 Truth and Tales in Museums Ideas Aug 25 How White Museum-Workers Can Combat Museum Supremacy Bias Aug 21 Cost-Benefit Analysis of Docent Programs (Data Template) Art Museums Aug 15 Inaction is an Action: #MuseumsResist is a better One Ideas Aug 10 Drawing to Help Construct Meaning Ideas Aug 8 Self-Care: Appreciative Inquiry Ideas Aug 3 Centering Empathy in your Visitor-Practice in Museums Art Museums Aug 1 Defend Yourself? A Tool to Improve your Social Justice Work Bias Jul 27 6 Steps to Combat Implicit Bias in Institutions Ideas Jul 25 The Importance of Visitor Experience Strategy Museums Jul 20 Systems-Thinking Ideas Jul 11 Museums Risk, Experimentation, and Contemporary Topics — Blog Schedule Ideas Jul 6 Agile Thinking to Manage Change Ideas Jul 4 Make Museums Great Again? Fear of Change in Museums Art Museums Jun 29 Keep Clean Data Bias Jun 27 Its Not the Destination OR Journey Mapping for Museums Art Museums Jun 22 What Museums can Learn from Libraries Art Museums Jun 20 Exhibition Cocktails or Why Museums Need User Experience Designers Art Museums Jun 13 On Objectivity & What Museums Can Learn from News Organizations Art Museums Jun 8 5 Steps to Better Community Conversations Bias Jun 6 Intersectionality & Museums Art Museums Jun 1 Museums and the Ally Position Ideas May 30 Bias in Data Analysis #musedata #musetech #data #bias Ideas May 23 5 Big Ideas from #GoogleIO For Museums to Note #IO17 #MuseTech Ideas May 21 Creative Self-Actualization #selfcaresunday #selfcare Ideas May 17 How to Visit A Museum? #InternationalMuseumDay #museums Education May 16 Test Your Understanding of Bias in Decision-Making #implicitbias #confrontbias Ideas May 14 #SelfCare : What to do When Your Mind is Full? Ideas May 12 15 Takeaways from #AAM2017: #Inclusion #Politics #Action Ideas May 11 7 Action Steps Post- #AAM2017SlaveAuction #AAM2017 Ideas May 5 Big Trouble in Little Data #musetech Art Museums Apr 25 #MW17 Cleveland: Big Takeaways Ideas Apr 4 Are we doing enough to #SaveTheNEA ? Ideas Mar 21 Leading Access in Museums #ArtsAdvocacyDay Ideas Mar 7 Where did the Museum Visitors Go? Art Museums Feb 22 Art Feb 17 Art & #AlternativeFacts : Making the Call Between Fact, Fiction, and Opinion Ideas Feb 16 The Art of Facts: Four Ways that Art Protects You in the World of “Fake News” Art Jan 31 Signs of Our Peoples Voice Ideas Jan 26 Five Reasons that Museums are Radical Spaces Art Museums
2016
Nov 18 #MCN2016 Notes Ideas
2015
May 22 The Near-Future of Museum Education for K-12 Audiences Art Museums May 20 Donald Draper on the Way of Museums Ideas May 1 Usability for Users; Consumerability for Consumers? Ideas Apr 27 Why play games in museums? Ideas Apr 27 What kind of games can you play in museums? Ideas Apr 26 How do you actually make a game? Art Museums Apr 26 #MobileVideo Call To Arms Museums Apr 26 #MobileVideo Ideas Apr 26 Eyetracking Ideas Apr 20 More Mobile Testing Ideas Apr 13 Mobile Testing Ideas Apr 4 Unmoderated Remote Testing Ideas Mar 22 Moderate User Testing Ideas Mar 14 Testing from Afar Ideas Feb 28 Reading all the Signs Ideas Feb 16 Listening and Hearing Ideas Feb 7 Quantitative and Qualitative Data Ideas Feb 1 Tasks, Tasks, Tasks Ideas Jan 25 Formative vs. Summative Ideas Jan 16 User Testing vs Research Ideas
2014
Dec 12 JOINT STATEMENT FROM MUSEUM BLOGGERS & COLLEAGUES ON FERGUSON Ideas Dec 1 MCN 2014: Performative Participation and Diversity Ideas Dec 1 MCN Recap 2014: Open Authority/ Shared Access Ideas Nov 27 MCN 2014 Recap: Nomenclature/ Content Ideas Nov 27 Remembering My Student Ideas Jul 7 Visitor Flow through the Museum Ideas Jun 6 Social Media Tips for Interns Education Jun 5 Thinking about Numbers: Playing with the IMLS Data Set Management Apr 6 Vine Interface–An Orientation Art Museums Apr 5 Stop Motion Tips Art Museums Apr 5 Vine and Audio Art Museums Apr 5 How can Museum Educators use Vine? Art Museums Apr 5 Fostering Participation in Vines Art Museums Apr 5 Vine Basics Art Museums Apr 5 The Continuum of Craft and Creative Expressions Art Museums Feb 27 Vine on Your Own Art Museums Feb 25 Vine to Share the Museum Experience Art Museums Feb 23 The Right Audience for Vine Museums Feb 21 Vine Video for Museums: Post 1 Nonprofit
2013
May 31 Museum Games: Dishes Best Served to Order Art Museums
2012
Jun 3 What makes Rembrandt Rembrandt? Art May 8 What can museums learn from Podcasts and Public Radio? Art Museums May 7 AAM 2012 Recap Art Museums May 5 What can Docents Learn from a Sunday at Church? Storytelling for the Galleries Art Museums Feb 19 When museums are run like Downtown Abbey… Art Museums
2011
May 1 Enter the Interns Management Apr 25 Coloring in the Lines? Ideas Apr 15 Meeting Needs… Management Apr 5 The Art in Museums Art